Account help
Everything about your account — editing your profile, sign-in issues, and deleting your account.
Frequently asked questions
Go to Settings > Profile to update your name, photo, and phone number. The name here is what your whole family sees.
In Settings > Location sharing, tap a member to set a nickname. It's visible only to you, not to them.
If you signed up with email, change it in Settings > Profile. Social sign-ins (Google, Kakao, and others) don't use a password.
Your email is the login for your account, so changing it isn't supported right now.
At the bottom of the Settings screen.
Double-check your email and password. If you haven't verified your email, tap the link in the verification email first. Forgot your password? Use "Forgot password?" to reset it. If you signed up with a social account, sign in the same way.
Check your spam folder and tap resend on the verification screen (about every 90 seconds). If the email is already registered, just sign in.
You can do this in Settings > Delete account. If you're a family owner, ownership is passed to another member first. If you have a Premium subscription, cancel it separately in your store. Deletion is permanent and can't be undone.